24/7 Global Support by Selene Marine

Selene Marine’s Global Support Team operates across four strategic time zones—UK, Spain, India, and Panama—enabling us to deliver responsive, round-the-clock support to our clients worldwide.

Our team is seamlessly connected through advanced business management software, ensuring real-time coordination and full transparency in every interaction. With a response time of under 30 minutes, we provide unmatched efficiency in today’s fast-paced maritime environment.

Our dedicated support engineers and technicians are highly trained and work collaboratively to complete every service request with precision. Regularly updated with the latest international maritime regulations and market trends, our team undergoes continuous training to maintain peak service quality. At Selene Marine, we remain committed to delivering reliable, 24/7 global support for every customer, vessel, and fleet we serve.

At Selene Marine, we provide advanced remote support by securely connecting to your vessel’s systems in real time. This enables rapid fault diagnosis, configuration adjustments, and live crew training or demonstrations—without the need for our engineers to be physically onboard. Our innovative approach reduces downtime, increases cost-efficiency, and ensures uninterrupted operations for your fleet.

Our cutting-edge remote monitoring and maintenance solutions are designed to overcome the challenges of establishing reliable, secure satellite-based connections to shipboard systems. Backed by a team of certified marine engineers, we resolve issues promptly using advanced remote diagnostic tools. Whether it’s technical advice, first-line troubleshooting, or full remote system support, Selene Marine ensures smooth, efficient, and compliant vessel operations worldwide.